A fantastic hotel perfect for a fun-packed holiday
While we are pleased that you appreciated our location, we are sorry that your recent stay at our hotel didn't meet all your expectations and we will continue to work towards modifying this perception through our efforts and service-minded spirit. What time is check-in/check-out at Barcel Santiago Adults Only? Beds were very comfortable making for a great nights sleep! These points were very important to us and therefore reflects the rating. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 5. Try to get an upper floor room with a sea view . Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Does Barcel Santiago - Adults Only offer any business services? Sorry for any inconvenience. We hope that you will allow us the opportunity of providing you with an improved stay in future. Dear Mike, Thank you for your review. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Does a half board option include entertainment? On the other hand, thank you for your lovely comments regarding the service you received from our team members. The location is great. To use our mobile site, please enable JavaScript. Dear guest, Thank you for your positive feedback regarding your recent visit. 4. Conveniently located restaurants include Royal Bar, Macaronesia, and The Chicken Shack. We aim to provide top-notch service and high standards to all our guests, so it is rewarding for our team members to know that they helped contribute to making your visit as enjoyable and comfortable as possible, even more in these challenging times. Preferential service Free parking (at hotels with a parking zone). . Copyright 19962023 Amazing view from the room. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. We would like to inform you that for future occasions, please contact our reception team so that the flat department can provide you with what you need. This is the version of our website addressed to speakers of English in South Africa. Furthermore, we are happy to hear that you had an enjoyable dining experience. We look forward to the pleasure of welcoming you back on future occasions. The satisfaction of our guests during their visit is very gratifying for our team and we are delighted to read that your stay with us met all your expectations. There was a problem loading the reviews. The air conditioning turned off at night due to a problem reported but not fixed during my stay making the room uncomfortable hot at night. When we arrived there was no mention of the higher floor request on the reception computers and no chance of moving rooms? Booking.com does not accept responsibility or liability for any reviews or responses. What food & drink options are available at Barcel Santiago - Adults Only? Hotels near Creative Canary Studios - Foto-Tenerife.com. We are sorry that your stay fell short of expectations and wish that you had contacted our team at the time to give us the opportunity of intervening to ensure your comfort and satisfaction. The atmosphere was calm and staff was very friendly. As long as the occupation allows it. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Nice to experience a heated pool, though only one of them. Ther is a public bus to Siam Park. 2. The entire team look forward to welcoming you back for a future visit. You can sort and/or filter them by time of year, review score, and more. Dear Guest, Thank you for your review. Thank Barcelo Hotel. This property is making considerable investments and efforts towards becoming more sustainable. A few things were . This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Key card access. The complete satisfaction of our guests is our priority and we will be looking into this matter to ensure the comfort of our future guests. We regret that your experience fell short of your expectations and would like to offer our sincere apologies. 2. Then look no further than Barcelo Santiago, a family-friendly all-inclusive resort that brings the best of Puerto de Santiago to your doorstep. We are delighted to know that our hotel fully met your expectations and that you enjoyed your dining experiences. Yes, the Barcel Santiago - Adults only offers food and beverage options for guests with food intolerances. All the best, Guest Experience Manager Barcel Santiago. There are basic unbranded spirits and as much soft drink tea coffee as you want. If you want hot food it has to be cooked on request, otherwise it can be luke-warm at best! Moreover, it includes safe, one spa voucher, pool towells, and a Tasca dinner from 25 per person and day. Conveniently located restaurants include Royal Bar, Macaronesia, and The Chicken Shack. We propose other options that may interest you for your trip, Discount on hotel services for MyBarcel guests. Because of the low-key, quiet atmosphere, the area tends to attract slightly older tourists, as well as some families. It was nice and relaxing that it was adults only hotel. What are the parking options offered at Barcel Santiago Adults Only? 5. Were sure youll enjoy your stay at Barcelo Santiago as you experience everything Puerto de Santiago has to offer. It is a pleasure to know that our team members and service met your needs and expectations. If so how much? Decor is relatively consistent across room types, with either dark-turquoise or chocolate-brown desks and chairs, plus off-white walls and floor-to-ceiling glass doors that lead out to large furnished balconies. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Are there opportunities to exercise at Barcel Santiago - Adults Only? Other facilities include a reading room with books and sofas and a sports area with a cement football pitch that's painted green to resemble grass, plus a small archery area. Dear Kathryn, We appreciate that you took the time to share your experience with us. They serve guests on the tables, not like other all inclusive resort-guests have to wait on line to pick up cocktails. The staffs in pool bar work very efficiently. Our recent visit was possibly our 8th and we love the hotel and location even more. Does the wifi internet connection at the Barcel Santiago - Adults only cost ? PS Please add lime to the mojito cocktail; a mojito without lime is not a mojito (in our experience) and, actually, it was not nice at all; we werent the only guests to comment on "no lime". Dear Katerina, Thank you for your positive feedback. The area is quiet overall, with less nightlife than in the busier southern parts of the island, but there are lots of small restaurants and a few boutiques within walking distance, including a few in a small complex just across the street from the hotel. more, You seem to have JavaScript disabled. They are all in the bottle. Some rooms overlook childrens play area on prom meaning noise in early morning. We regret to read that you were not fully satisfied with your room and would like to apologize for any inconvenience. Wellness & Fitness centre Rooms with hot tubs Ideal for getting away from it all Weather in Tenerife Saturday, April 29 25C 5:27 PM Minimum 25C Maximum 25C Humidity 52% Rooms Superior Double Details 8 / 10. We are delighted to know that our hotel fully met your expectations and that you enjoyed your dining experiences. We would like to thank you for highlighting the comfort of our beds; at Barcel we understand that a comfortable and satisfying night's sleep is a top priority for our guests, therefore we pay close attention when it comes to choosing mattresses. We have more than 70 million property reviews, all from real, verified guests. Lovely room on upper floor, with the best bed and pillows Ive ever slept on. Does Barcel Santiago - Adults Only have airport transportation? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. It encourages us to continue to maintain the high standards of service we set ourselves. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The all-inclusive resort features room service and a concierge. Make sure you get a room on a higher floor with a sea-view. Are any cleaning services offered at Barcel Santiago - Adults Only? The hotel is clean, the rooms are smart, the food is good quality and well presented. Barcel Hotels & Resorts, Top Location: Highly rated by recent guests (9.1), Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. if the writer is claiming to be someone else). Thanks, Thank you for your interest in our Barcel Santiago hotel for your holidays. Rooms. Regarding your question we would like to inform you that our all inclusive start with the breakfast al 8.00 am and finish at 23.00 pm. Please note that all Special Requests are subject to availability and additional charges may apply. La Hondura, 8, 38683 Puerto de Santiago, Spain On my wife's birthday one of the "guest - experience" staff turned up with a lovely small cake and a hand-written birthday greeting! It was quite dated, tired and a little . Is there a shuttle bus service to Siam Park? For any additional information, do not hesitate to call us. We are so sorry about this issue as it has not been solved in time. The best all inclusive food and drinks I think weve ever had Gorgeous views Amazing sunsets. All inclusive drinks times were 10am to 10pm but if upgraded to Premium then drinks served until 11pm. Clean everywhere lovely helpful staff. Is the Barcel Santiago - Adults only a pet friendly hotel that allows pets? Room service is available, but the hours are limited. Great location, all was very good: location, hotel is beautiful, staff was very polite and helpful (Radaslava at reception), gorgeous pool area and very friendly staff and guests, Hotelprovides stunning ocean and cliff view( Thank Hotel arranged a comfortable room wonderful view for us). When we arrived there was no mention of the higher floor request on the reception computers and no chance of moving rooms? Best regards, Guest Experience Manager Barcel Santiago, My Partner and i were desperate for a Holiday, neither of us had been to Tenerife before, from day 1, i said i would book this Hotel again in a Heartbeat, everything was exceptional,Food ( Especially the Cafe Bar ), Drinks Quality of Furnishing etc etc, the Staff (Especially the Blonde Lady who has just been to the Maldives) she works on Reception, cleanliness is definitely next to godliness here, this Hotel offers everything you could wish for and MORE, if i was to give Constructive Criticism, check in was very slow, we had a Superior Room with Jacuzzi Bath, to improve Privacy, it would be better if there were Fixed Screens either side of the other Rooms and maybe a heavier screen for the end, as when it was windy everyone could see me in the bath so i wore my swimming, Dear Sarah, We appreciate that you took the time to share your experience with us. Barcelo Santiago - Adults Only Unique location on the island with views of Los Gigantes cliffs, La Gomera and El Teide. The hotel Barcel Santiago - Adults only**** is located in the most beautiful scenic area of southern Tenerife, with unique views of the island of La Gomera and the cliffs of Los Gigantes; just 200 m from the nearest beach. Breakfast was good. Best regards, Guest Experience Manager Barcel Santiago, Had one of our best holidays in the hotel which is now adults only the staff are just fantastic cant do enough for you the setting is brilliant as the pool is on the 6th floor over looking the sea and all inclusive is great plenty of really nice food, Dear Derek, Thank you very much for your kind feedback, we truly appreciate you choosing to stay with us. Looking for a place to stay in Puerto de Santiago? We recommend calling ahead to confirm details. Some rooms sold as sea view have steel mesh fence 2m high at end of terrace like a prison. There are more places to choose from in the, barcelo santiago hotel puerto de santiago, barcelo hotel santiago, barcelo puerto de santiago, barcelo santiago tenerife, #2 of 2 all-inclusives in Puerto de Santiago, Calle La Hondura 8 Calle la Hondura, 8, 38683 Puerto de Santiago, Tenerife Spain, Lock in the lowest price from these sites. The entire team look forward to welcoming you back for a future visit. The hotel's guest experience manager can also be reached through WhatsApp, making it easy for travelers to communicate with the hotel via text.