blue cross blue shield of alabama customer service

Blue Cross and Blue Shield of Alabama Step 4: After you have completed the login details correctly, click the Login button to log in to your account. From October 1 through February 14, we are available 7 days a week. Birmingham, Al 35244. I would like Dr ****** added to the system so I can select him as mine, and my mothers designated provider. We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. If you still have trouble logging in, click the Forgot Password? link and follow the steps to reset your password. Heres everything you need to know about it. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it. Sometimes you will need to enter your username or email. You were advised to allow24-48 hours to review and approval was granted on Monday, February 13, 2023. Greater Birmingham, Alabama Area, Join to apply for the Claims Research Associate role at Blue Cross and Blue Shield of Alabama. It was formed in 1982 from the merger of its two namesake organizations: Blue Cross was founded in 1929 and became the Blue Cross Association in 1960, while . of Service: April 28, 2022, Complaint Case Number:********Dear Mr.********: We reviewed your claim for date of service April Search Job Postings Our Corporate Values Watch Careers Watch Don't have your card? As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. All rights reserved. Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. Terms of Service apply. Select from over 115 networks below to view available data about this business. This link takes you to another web site. Find my BCBS company. I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. The Blue Cross and Blue Shield Association does not have access to member information. We regulate the brand and licenses to all 36 Blue Cross and Blue Shield local companies. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. For more information, view our privacy policy. I keep getting these customer service reps who are no help at all and they over talk and try to loud talk you. Provider Appeals. Save my name, email, and website in this browser for the next time I comment. **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. Cons Management is quite poor! dentist and that they cannot bill Already registered? Care Management Programs. You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. Blue Advantage (PPO) members call 1-888-234-8266 (TTY 711), 8 a.m. to 8 p.m., seven (7) days a week. Get notified about new Researcher jobs in Greater Birmingham, Alabama Area. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. When you select the option to speak to someone it disconnects the call. . We are in the people business, and our corporate values reflect this. Blue Cross and Blue Shield of Alabama BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Blue Cross and Blue Shield of Alabama has an established appeals process for providers and physicians. Track your pregnancy and baby's development to ensure the best possible health during pregnancy. The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. Please consult your physician for diagnosis and treatment options. ACA Section 1557 Discrimination Grievance Form, https://www.medicare.gov/MedicareComplaintForm/home.aspx. International Association of Better Business Bureaus. Feb 23, 2023 - Clinical Health Specialist in Birmingham, AL Recommend CEO Approval Business Outlook Pros Great benefits and the camaraderie among regular employees is awesome. To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. Please contact Customer Service at 1-800-292-8868 for your group number. Number: ************Claim Research, Analyst, and Information Technology, 's-Hertogenbosch, North Brabant, Netherlands, Senior Manager Operations Excellence (m/w/d), Analista de Sistemas Linux (Mlaga o alrededores), Assistent/in Kundenberatung Hypothek (m/w/d), Lugano - mit Sitz in Zrich, NEW & REMOTE - Workday / Adaptive Planning Consultants, See who Blue Cross and Blue Shield of Alabama has hired for this role, Experience in a position requiring problem solving and analytical skills, Experience in a position demonstrating time management and organizational skills to organize and prioritize tasks, Experience in a position demonstrating research skills to research information using a computer and/or reference materials, Demonstrated experience in a keying environment, Strong communication skills to interpret and communicate information both orally and written, including documenting detailed information, Experience in a position with production, accuracy, and/or timeliness requirements preferred, Experience adjusting and adapting to necessary changes due to business needs preferred, Claims coding and ICD knowledge preferred. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. Birmingham, AL 35244. This site is protected by reCAPTCHA and the Google Member Discounts Take advantage of member-only discounts on health-related products and services. My employer was ending my health insurance with BCBS of Alabama ( Contract Number: PPA866095305 ) and dental insurance with BCBS of Alabama ( XAD866095305 ) on Feb 1, 2023. Plus, Baby Yourself Maternity Program members get exclusive features such as access to a personal nurse and prenatal gifts. 1-800-492-8872 . If youve got top-notch communication skills, enjoy helping others, and have a passion What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. Do your customer service reps even care about their clients? We use cookies on this website to give you the best experience and measure website usage. Clearly unprofessional and not helpful. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . Sign in to save Claims Research Associate at Blue Cross and Blue Shield of Alabama. Customer Service. Any changes toyour contract are made with the Marketplace and they provide that information to Blue Cross and BlueShield of Alabama. Please Note: You can also Apply Online Now. Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. By clicking "Accept", you are acknowledging that you are eligible for C Plus Plan F and would like to continue with the enrollment process. By clicking "Next", you are acknowledging that you would like to submit your application and continue onto the payment page otherwise, click "Cancel". I have Blue Cross Blue Shield of Alabama's Blue Advantage Plan and been trying for a precertification for an *** on my lower back for over 3 weeks and have yet to get their approval.. Blue cross pre-certifications are handled by a third party named AIM group. No one, to my knowledge has reached out to Dr ******s office to help rectify the situation, Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Additional resources from Blue Cross and Blue Shield of Alabama Symptom Checker Do You Know Where to Go? Your job seeking activity is only visible to you. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. specializes in Hospital And Medical Service Plans. Privacy Policy and GROUPACCESS for Employers Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. It shouldn't be this difficult or cause this much stress, time, and inconvenience. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. It is fast, easy and always available. Thank you for your interest in our Short Term Plan. up front for covered services. when registering. I submitted a medical claim that I paid out of pocket for 2 counseling sessions. Search Job Postings Ability to connect and innovate. According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. You can unsubscribe from these emails at any time. Case Management. DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. See details. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about our Dental Plans. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Step 2: Click the Forgot Password? link. 28, 2022, and found that you should not have been charged up front They would not get me off the phone without fixing and correcting the issue. The estimated base pay is $43,102 per year. as Dr. ******* ****** is a preferred dentist. Insurance coverage has been canceled several times although the premium had been paid. Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number (s) on the back of your ID card. Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Discover all the ways members can earn wellness incentives and rewards for taking an active role in their health. the providers office and Box 304839 Montgomery, AL 36130-4839, Toll-free: 1-877-774-9521Admin. By continuing to use this website, you consent to these cookies. bluecross blueshield alabama customer service phone number valid Username & Password. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Claim for ****** ***** In this case, the Marketplace has advised ** that they will not change your contractseffective date from January 1, 2023, to February 1, 2023. To continue, click "Accept." any hardship this matter may have caused you.Sincerely,Customer Service, **** ************ **** **** ****** *********** ** *****Name of Patient: **** *******Contract Number: ************Dear **** *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. You may also visit them online atBCBSAL. The following documentation provides guidance regarding the process for appeals. Under the contractual agreement bluecross blueshield alabama customer service phone number Guide, bluecross blueshield alabama customer service phone number Tips, Step-by-Step Guide to bluecross blueshield alabama customer service phone number, Forgot bluecross blueshield alabama customer service phone number password, People Also Searches bluecross blueshield alabama customer service phone number, https://www.bcbsal.org/web/contact/index.html, Bluecross blueshield fitness centers 24 hours, Bluecross blueshield fitness center discounts. Visit the Career Advice Hub to see tips on interviewing and resume writing. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. MAIL US Corporate Office Address 450 Riverchase Parkway East Birmingham, Alabama 35244 with Dr. ****** and Blue Cross and Blue Shield of Alabama, any eligible payment has to be made to the The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. Some areas of our site may provide links to other external sites that we don't own, control or influence. The above claim processed correctly and you were They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. I would like BCBS to approve the prior authorization per their criteria. Check here bluecross blueshield alabama customer service phone number official portal step by step. Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 GetDirections. This button displays the currently selected search type. 1-800-821-7231. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. Keep track of your moods, kicks, weight, and more! We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. July14,2022Mr. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. If you want to stay on the Blue Cross Medicare products website, click "Cancel.". My husband and I both have Medicare with the highest level of Supplemental BCBS of Alabama insurance coverage. Complaint ID: 19533681. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. provider. Receive a one-time comprehensive credit report on this company. If you want to stay on the Blue Cross website, click "Cancel.". If you want to stay on the Blue Cross website, click "Cancel". Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people. Official Site: https://www.bcbsal.org/web/contact/index.html. Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. Blue Cross Blue Shield offers a full continuum of data-driven national network solutions to help you improve healthcare quality and lower costs for your organization and employees. 450 Riverchase Parkway East Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays), Toll free: 1-888-373-Kids (5437)Fax: (334) 206-3783, ALL Kids P.O. Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. provides a platform for learning how to effectively serve our members as the voice of the company It is so unnecessary to have to file a complaint of this type. HealthEquity has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. We are now being harassed by not only **** ******** *******, but also their internal collection agency for the remaining amount of the medical expense. Please make sure you select the appropriate form to address your . As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Search for jobs with features important to you! To continue to this website, click "Accept." The customer service department has been dismissive and I have been getting the run-around. Every time I contact Blue Cross representatives they tell me conflicting messages.I would like for blue cross to approve the *** as soon as possible. If you want to stay on Blue Cross' website, click "Cancel.". Our Customer Service team BCBS of Alabama then sent me a letter below which is shows a misunderstanding of the problem. Claim Number ************* The protection of your privacy will be governed by the privacy policy of that site. Once they finally figured out my Cobra, I asked about the reimbursement process to get these claims reimbursed to me and meanwhile I uploaded the reimbursement claim, the invoice, and the paid receipt. BBB Business Profiles are subject to change at any time. Yet, we do not rest on past achievements. They don't even try to assist. by upholding our reputation as the Caring Company.
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