Pointless just saying it, Mr Openreach engineer. Clive is 54 years old and married with two children. Thats one home every 23 seconds, says Selley breathlessly. Its progress but not at the pace many people would like. google_ad_width = 336; The Openreach chief is bullish about its network roll-out but wont say if it will hit a 2025 deadline, Clive Selley rocks back in his chair and flashes a smile. All rights reserved. We just have to figure out how we do that in a cost-effective way and how we twin big data platforms with a totally connected world in order to make sense of it and make use of it.. Michael.Rake@bt.com, Head of Openreach Are you at the end of your tether trying to raise Openreach Complaints and talk to someone that can understand and help you? In his current position, the 54-year-old Selley is responsible for the group that oversees BT's core network and IT systems, as well as R&D. Chairman & CEO Complaints Specialist Three months with no reason is unforgivable. Telecare and telehealth the ability to serve patients in their own homes, and to monitor patients in their homes rather than in a hospital will be absolutely transformational, Selley explains. At 9am this morning i had a personal reply from Current CEO Gavin Patterson Chief executive BT Retail gavin.e.patterson@bt.com so why is the customer out did you ask is it a pole on private land it is something that cant be fixed without private permissions there are a whole head of reason why a premises might be out of service for a significant period of time =. Get over it, oh and the share price is on the rise as well, just to add a few more sour grapes. Ive now been working with their rubbish support based overseas and my issue has still not been resolved after months. To receive updates on news and events please sign up here: We give innovators and regulators a forum in which to explore, debate and agree the best policies and regulatory frameworks for widest societal benefit. BTs highly profitable Openreach division has served as a lightning rod for criticism of its parent, over shoddy service and monopolistic behaviour. {{ userNotificationState.getAlertCount('bell') }}. BT did not name a new CEO for BT TSO, saying Selley's successor "will be announced in due course." Working within Technology I easily identify the area I moved to had the Fibre infrastructure already implemented. How do I defend against that? This has the potential to transform peoples health if it brings drugs to market faster.. Customer Service Director What made him more outstanding than the many frontline workers who truly served their communities during difficult pandemic times? WebWe use cookies to bring you a great browsing experience - and to find ways to make it even better. We will build the superior full fibre network for the UK.. DSO & HLC Front Office Big data visualisation will become important because to my mind the biggest issue is not the processing of big data, but its consumption by real humans. A 2013 Which? Under Mr Selleys leadership, Openreach is building a new, more reliable and future-proof full fibre broadband network, with an ambition to reach 10 million premises by the mid-2020s and ultimately the majority of the UK. 81 Newgate Street, OR did nothing new or more under the so called pandemic. Im also proud and honored to be included in the company of such a stellar list of award winners congratulations to them all.. From his office here at Openreachs headquarters an old telephone exchange on the fringes of Londons Bloomsbury Selley oversees an empire of wires, cables, cabinets, ducts and poles which spans the UK. After being asked by someone for a BT Complaints number other than 150 or 151, I decided to look on the net. amazon_ad_tag = "exbtengcom-21"; amazon_ad_width = "728"; amazon_ad_height = "90";//-->, Another customer Gill I spoke to had an enquiry relating to BT Building Maintenance. We are now investing in MOOCs [massive open online courses], so Im very pleased that my people can access course material from MIT, Stanford and world-leading universities and I think continued learning is hugely important.. How about answering the question: For what services to Telecommunications during Covid-19 exactly was Clive Selley rewarded? She found out the following: Meet the team providing strong leadership to Openreach headquarters. of developments. The comments on here are laughable. APPLY TO ATTEND (IN PERSON) We were delighted to have hosted this event at COP26. And this for a company which after more than a decade barely managed to cover 1/5th of this backwards country with such a basic thing as a fibre broadband utility! As a life-long West Ham supporter, Selley may not be watching his team in the Champions League when his employer takes over the broadcasting rights in 2015, but he still has plenty of goals to aim at. Connections: OnePlus 8 Pro on Three 4+ (LTE)/5G and at home Three Mobile, with (Three)ZTE MF286D router giving about 113/20Mbps. We use cookies to bring you a great browsing experience - and to find ways to make it even better. And with that he jogs off to his nextmeeting. Why are Cityfibre the darlings of FTTP? Include all the basic details, and include the date when you first had problems and reported your fault to BT Openreach. While you are waiting to hear back from these letters go through the normal channels of ringing an advisor and insist on getting the complaint escalated if you are still unhappy with the outcome. You are seeing this because you are using a browser that is not supported. Wouldn't that rule apply to both email addresses? 22 Mar 2023 09:46:54 BT has announced that Clive Selley will move this quarter from his current position as CEO of BT Technology, Service and Operations (BT TSO) and group chief information officer to CEO of BT's Openreach business unit. These include cookies that allow the sharing of anonymous data with selected third-party partners. It doesnt mention fibre broadband. Openreach (which Clive heads up) kept on going throughout the pandemic in truly tough times. Nice try to deflect from the subject and true facts. Here are a selection of BT Openreach Complaints numbers, addresses, and alternatives I found posted on forums. Keep in touch. What a joke we have now been waiting 4 weeks for open reach to fix a fault through bt . Anglian Windows head office uk contact number and email support, Domestic & General head office uk contact number and email support, Dorothy Perkins head office uk contact number and email support, United Utilities head office uk contact number and email support, Budget head office uk contact number and email support, Smarty head office uk contact number and email support, Kelvin House, 123 Judd St, London WC1H 9NP UK, Key people: Mike McTighe (Chairman), Clive Selley (Chief Executive), Clive Selley CBE: Chief Executive Officer, Colin Lees: Chief Technology and Information Officer, Katie Milligan: Managing Director, Customer, Commercial, Propositions and Northern Ireland, Kim Mears OBE: Managing Director, Strategic Infrastructure Development, Matt Hemmings: Managing Director, Fibre and Network Delivery, Catherine Colloms: Managing Director, Corporate Affairs and Brand, Sophie Bouckaert: General Counsel and secretary, Mark Shurmer: Managing Director, Regulatory Affairs, Surinder Khatter: Interim Co-Managing Director of Service Delivery, Peter Stewart: Interim Co-Managing Director of Service Delivery. This question is still unanswered: For what services to Telecommunications during Covid-19. exactly was he rewarded? Hence my question: For what services to Telecommunications during Covid-19 exactly was Clive Selley rewarded? Clive is one of the UKs foremost experts in network technology and digital infrastructure. He brings considerable technological and management experience, having held numerous senior positions at BT, both in the UK and overseas. He has specialised in networks, software development, IT and various forms of engineering. With all these new players, Britains broadband landscape is certainly more crowded than it was and Ofcom reforms designed to boost competition mean Openreach no longer has the iron grip on the market it once did. Everyone has been conned and you lot lap it up. When you spend 1bn on football rights, it really motivates your department! Mailing Address:Here you can contact via Openreach postal address is Kelvin House, 123 Judd St, London WC1H 9NP. Ive had nothing but terrible service from OpenReach. Change to Next-generation, cloud-based ERP systems yield new levels of strategic agility and business insights. Find out more, The latest offers and discount codes from popular brands on Telegraph Voucher Codes, Clive Selley, the Openreach chief, is sceptical about Boris Johnsons pledge of every UK home having ultra-fast by 2025, Selley finds himself at the helm of one of Britains biggest and most crucial infrastructure projects, Shares in Alphawave suspended after warning over tech champion's accounts, Alcohol tea maker and vegan energy bars among failures in Sunaks Covid start-up fund, Boost for Mark Zuckerberg as Facebook-owner Meta breaks year-long slump, How red tape is wrecking dreams of a British Silicon Valley, West must unite against Chinas autocratic AI, warns Clegg, CV | Clive Selley, chief executive of Openreach, roll-out of ultra-fast, full fibre broadband. He adds that data analytics and the internet of things are two key areas of research in his operation. 30 mins later i was called by High Level Complaints team with refund and compensation, explained one complainant. BT is a large company, but for many towns or geographic areas other fibre providers were faster, with more impressive services, to deploy their services. WebClive Selley, CEO, Openreach said: Todays regulation will allow us to ramp up to 3 million premises per year providing vital next generation connectivity for homes and business right across the UK. The internet of things will create a mushrooming of data traffic, so the future is going to be very interesting..
, Once again I take no responsibility for incorrect numbers or info here, I found this info on forums and have just collected together what I thought might be relevant and help you. Disgusted while Clive was sitting at home in his wealthy house and million pound income we were made to do none essential work during both lockdowns I am sickened as a engineer for openreach at there attitude ,,though openreach has done very well through out the pandemic I would would go so far as to say they have made alot of money from it as more and more people work from home even having business fiber installed at home costing thousands but then but makes the decision to not give wage rise ,,,,disgusting ,,once again the elite look after each other ,,,,,greedy and disrespectful to the back bone of the company.. Vote with your feet if you genuinely think this is the case of the elite supporting the elite. Selley will join Openreach at a time when Ofcom, the UK telecommunications regulatory authority, is conducting a review of the telecommunications market. No feet up drinking beer at home, no working from home, sitting in a better chair with all the home comforts and not having to listen or avoid `Karen`. Get contact details including emails and phone numbers @Graham, Wow youve been triggered! In 1987 I began a career as a British Telecom Engineer. Web: Openreach.co.uk Happily for Mr Selley, Mr Corbyns broadband proposals are now dead as a dodo demolished at the polls by a Tory majority on Dec 12. A wholesale business which rents out access to its network to competitors including Sky, Talktalk and BTs own retail arm, Openreach may be the 800 pound gorilla of the industry but it is not the only player. Nevertheless, that hasnt ended Selleys political troubles, which seem to trail Openreach around like loose cables dangling from one of the companys more than 25,000 vans. Drafting/posting my post before yours appeared. Most of the challenges CIOs face I also face, but I do have the advantage that BTs technology platforms are its revenue-generating platforms, which means they naturally get well supported by the board and invested in by the operating committee.. If you have any questions any suggestions try this Head office address for fast response. It really is transformational because that gives us the ability to change pieces of the network ahead of the failure event.. I havent verified these, but if you are trying to complain to BT Openreach, and have been drained of all energy stuck in endless loops and call centre switchboards, you might be just desperate enough to try! Openreach Selley says he has noticed that customer interaction with BT has become increasingly digital both in its consumer and business markets, especially in the UK. Im grateful and humbled to receive this award, and I see it as recognition for the extraordinary work done by thousands of people across Openreach during the last year. The best way to get to the high level BT Complaints department is to either email or write directly to the chairman or a member of the board. The other person was Stephen John Terry, although the honours list failed to clarify the what, why and who of that award. Merely arranging for the provision of some new or temporary telecom services for some Nightingale hospitals (not mentioned in Marks article) doesnt make Openreach an outstanding shining example while the majority of this country still doesnt have a fibre broadband utility. Ask for their managers name and a contact number if they say they are going to ring you back, but most importantly you need a reference number for your complaint. I worked at BT for 23 years and now freelance as a Telephone, WiFi and Broadband Engineer. Head office contact number directory for United Kingdom. It wasnt clear to me what was trying to be achieved, he says, We operate in a world where there isnt one network: Openreach. Britains future economic competitiveness hinges on better digital infrastructure. No credit card required. As CEO of Openreach Limited, Clive Selley is responsible for leading the UKs largest digital infrastructure company, and supporting more than 680 Communications Providers to connect their 30 million customers throughout the country.
Bigger does not mean faster. WebIf you have a media enquiry, please contact the External Communications team at: BT Group Newsroom (clive selley) RSS feed - BT plc (opens in new window) Filter by year. We also use them to offer content that's personalised and relevant to you. 13. Its good to have competition, so I say bring it on. I was surprised and frankly confused.. The next thing for me is leveraging a set of mobile spectrum assets we acquired in 2013, he says of the 4G licences that BT won in the UK. Write to the department responsible for honours, express your disgust, ask for a full explanation and justification. BTis also working in the pharmaceuticals sector, developing a private cloud that can be used by researchers, pharma companies and the regulatory authorities in the development of new drugs. You may also check: Anglian Windows head office uk contact number and email support. 25+ search types; Win/Lin/Mac SDK; hundreds of reviews; full evaluations. Although Corbyns nationalisation plans have been killed off, they have succeeded in something else: reanimating a debate over whether Openreach should be fully broken off from BT to inject more competition into the market, which critics say remains unhealthily dominated by the former nationalised monopoly. Dont live your whole life with such bitterness. BT Sport launched in August 2013 and just four weeks before CIO met Selley, it won the auction for the exclusive right to televise UEFA Champions League and Europe League matches for three seasons from 2015 for 897m. Openreach Limited is a wholly owned subsidiary of BT Group. But congrats to everybody. Below are some executive team members name of Openreach corporate office United kingdom. Of-course not! Colleagues say he has been known to conduct meetings while jogging on his treadmill. Whilst Fibre First is well overdue it is now fast becoming a reality thanks to the hard work of Selley and the OR team. Talk to Ofcom Other executives include Marc Allera, Chief Executive Officer, Consumer Division; Clive Selley, CEO, Openreach and 47 others. We can keep this ramp coming basically.. Ofcom Tel 020 7981 3040, Might also be worth having a read of this as well: Code of practice for residential customers and small businesses, You may prefer to lodge BT Complaints with Otelo (providing you have either received a deadlock letter or your complaint has been ongoing for 12 weeks), Otelo is the ADR that deal with BT. Web: Openreach.co.uk Contrast that UK figure of 7.1pc to Spains 71pc, Portugals 89pc or even relative laggard France at 28pc. "I am honored to have been asked to lead Openreach at this important point in its history," said Selley via a BT press release. Durham A CBE for doing less in a pandemic than previous years. The new website will make it easier for you to gather fresh insights, exchange views with others and have a voice in the debate. has told this title recently, the pharma sector is under considerable pressure as drug patents expire and the global demand for healthcare increases.
We have put a lot of effort into building accredited learning pathways, which are online learning courses for our people so they can stay abreast of technology. Followed by the revocation if you are still not happy. I think we will make a massive contribution in getting the nation to that milestone, but we cant do it alone. The key with any technology-based programme is to understand it is the business outcomes that matter, not the technology delivery. WebClive Selley is the CEO of Openreach. I think he has been instrumental in pushing for wide scale FTTP build in Openreach and on the BT board. [CDATA[ 2017 | 09:00 Europe/London. google_ad_client = "ca-pub-5918297521031863"; /* Ex BT Engineers Complaints Blog */ google_ad_slot = "7465353033"; google_ad_width = 728; google_ad_height = 90; While Openreach now has its own board, it remains part of the BT group and Selley reports directly to Philip Jansen, BT chief executive. Will have to wait at least another week for a fix. And 200,000 watched the first televised Manchester United match on our channel on an iPad or Android device.. Here's the email address of Clive Selley. WebOpenreach's Chief Executive Officer is Clive Selley. Sign up for a free account. If you continue to our site we will assume that you're happy with this. Its quicker and cheaper., Thats why this week Openreach will name more than 200 UK towns and villages including Aberdare in south Wales and Saxmundham in Suffolk which will receive full fibre connections over the next year. Meanwhile, Stephen John Terry was awarded as a Member of the Order of the British Empire (MBE) for services to Telecommunications, Media and Internet, albeit without any real context being given or organisations being named.
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