If not, it means there may be a problem with the valve in the tool itself. on FlexClean Review Guest Blog @thefinchfamilylife, on Cleaning with Twins! The red spray button is located on the top of, or underneath the handle. Maybe theyre in wrong though we are hundred percent sure its in how old one came out. But the manufacturer recommends against using their machine on certain natural fibers. Plus, it costs roughly the same at around $270. Float Columns should be checked for debris and rinsed thoroughly after each use. By gently pulling the hose upwards, you can ensure that the connection is secure. Download Use hose clamp pliers or straight edge cutters to squeeze and crimp the clamp ears. Use it as a room spray or directly on carpets and pet beds to remove odors left behind after cleaning. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. We also use third-party cookies that help us analyze and understand how you use this website. We were surprised at how frequently we needed to refill the 1-gallon water tank. If you are working on the Wide Track model, determine which pump(s) you are replacing as well as their direction: Remove the crimped hose clamps securing from each end of the pump you are replacing. If dirty water stops entering the upper tank, the lower tank is empty. If the hand tool continues to have little or no suction, there may be a problem with your machine. When you are finished cleaning, open windows or run a fan to speed the drying time. I give my consent to Rug Doctor to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing. Rug Doctor Pet Portable Spot Cleaner, 2X Suction Power, Lightweight Dual Action Pet Tool, Pro-Grade Power Removes Stains & Odors from Rugs, Carpets And Upholstery by Style: Portable Spot Cleaner: Pet Change How customer reviews and ratings work Top positive review All positive reviews Very handy, 100% satisfied I have many dogs. It may be helpful to temporarily reinstall a screw to hold it in place while you work. The switch should be in the ON position if it isnt already there. I would like to view how to open the housing & replace the pump on the Rug Doctor model DC 1. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. When it comes time to put away your Rug Doctor, there are some good and bad features. 5 yr. ago. Follow the directions on the back of the Rug Doctor cleaning solution and fill the Easy Measure Solution Pour Cap with the recommended ounces of solution. Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. This Warranty gives you specific legal rights. Bissell ProHeat 2X Revolution Pet Pro: If youre looking for a carpet cleaner that handles pet hair better than the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is one of your best options. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. If this is the case, remove the debris and clean the filter by running it underwater. Disconnect the pump by pulling the wire terminals apart. Lift the lid and remove the white tank from the Rug Doctor, then pour your solution mix into the lower blue tank. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Pick a warm, clear day without excessive humidity to shampoo your carpets. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. This Warranty gives you specific legal rights. We have the doctor deep carpet cleaner model with single pump. SPECIAL PET OFFER! This Warranty applies for normal household use only. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. Cleaning instructions should always be found on the fabric label provided by the manufacturer. I wasnt 100% sure and I was positive I spotted two with just the back cover off. If water splashes out of the nozzles like the carpet mode, replace the front pump. Read on to see if it was able to remove tough stains as easily as it claims. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Replace the outer cap on the tank and reinsert it into the unit. You can use a clamp removal tool to cut the clamps. If not, it means there may be a problem with the valve in the tool itself. Certified Woman Owned Small Business; Local Colorado company If you need to determine which of the two pumps requires replacement, switch the Rug Doctor on to the upholstery mode. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. To reassemble your device, follow these instructions in reverse order while noting the re-assembly tips. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. This cookie is set by GDPR Cookie Consent plugin. Youll see dirty water coming up through the see-through dome. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. As it is an electronic item, sometimes you may face technical problems. However, the pile was quite high, so thats only to be expected. Find a repair shop near you. Her work is published on many websites. Press down on the double brass rings, hold them down, and insert the end of the solution hose into the center of the brass connector. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Get the best deals on Rug Doctor Upright Carpet Cleaners when you shop the largest online selection at eBay.com. Next, attach the solution line. This website uses cookies to improve your experience while you navigate through the website. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! No instructions came with the box, so had to do some online research. Does the area where you have been cleaning feel wet to the touch? The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Do not disconnect the quick-connect for accessories. If it sprays inconsistently, check the spray nozzles for clogs first. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Insert the end of the solution hose into the center of the brass connector. Contact us here! Please consult your Users Guide to see the full terms of your Warranty. Robert - If you still see water coming out of the exhaust, repeat this procedure a second time. But you can also find the solution in this article. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. These cookies will be stored in your browser only with your consent. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. If the area is wet, remove the filter from the clear dome on top of the white tank. Turn the vacuum switch on and see if there is any suction coming from the grey hose. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. The Rug Doctor Pro Deep Carpet Cleaner (Machine) is backed by a five (5) year limited warranty (Warranty). Check to see if the power cord is plugged in. Our SpotBlok stain repellent is included in both our carpet and upholstery detergents, which helps to keep your carpets free of stains for longer. Find a repair shop near you. *Offer ends 5/4/23, while supplies last. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. If the white tank is around half full of dirty water, you have simply run out of water in the lower red tank and we'll need to refill the red tank with more water and cleaning solution. Next, are you holding down the red spray button on the handle continuously? Do you know which way for sure the pump nozzles should be facing on our model? Reply. Snap up the brass rings, and they will lock the hose into place. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. Electronic Solenoid for Dry Steam Control, Stainless Steel 1900w Boiler, 3 Gallon Water Capacity, Multipurpose, Chemical Free, 50 . Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. The cleaning solution will spray into the carpet, and then suck back up again into the dirty water tank. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This Warranty gives you specific legal rights. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Firstly, you will need to check that you have filled the correct tank. Be sure to clean your car mats on concrete. Though we gave the rug a quick once-over with the vacuum before diving in with the Rug Doctor, there was apparently still quite a bit of dog hair left behind. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack, Exclusive Vibrating Brush Spray Scrub and Extract Embedded Dirt and Grime, 48 oz. The Rug Doctor claims to provide 75 percent more suction compared to other upright deep carpet cleaners, which means it sucks up more water. Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. For sticky, oily stains like motor oil, food grease or lipstick, use Hi-Traffic Pre-Treatment. This model is quite a bit more expensive, costing around $470, but it also has a larger water tank and does a better job drying carpets with its powerful suction. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. If power has not been restored after several attempts, press the reset button. Replace the insert and continue cleaning. Check to see if any debris or hair has gotten caught or tangled in the brush before you start by vacuuming the area. *Offer ends 5/4/23, while supplies last. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Please consult your Users Manual to see the full terms of your Warranty. Jerri Estep - Re-connect the pump's wires to the Rug Doctor's black and white wires. We independently evaluate all recommended products and services. If you face a problem, dont worry. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. Straight edge cutters/pincers instead of hose clamp pliers. In this case, you should return the machine to the store where you obtained it. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. For large areas, use up to 2.6 gallons of water and 1/4 to 1/2 cup solution or vinegar per gallon, depending on the size of the area. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. You should feel strong suction. Center a replacement axle hub cap over the exposed axle end. What Is The Proper Way To Reset A Rug Doctor? Further, it doesnt have any special featuresjust a standard hand tool. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This cookie is set by GDPR Cookie Consent plugin. There is likely a problem in the machine, and the machine will have to be looked at by a vacuum repair facility. This guide is written with the Wide Track model, but can be used for any of the three models. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. Guest Blog with @Allwhitehouse, on Christmas Preparation is Coming! Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. In no event shall Rug Doctors liability exceed the purchase price of the Machine. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. We also use third-party cookies that help us analyze and understand how you use this website. This cookie is set by GDPR Cookie Consent plugin. Vacuum each room twice, once moving vertically, the next time working horizontally to remove as much loose dirt and debris as possible. This seems like a significant oversight. We can replace your pumps! These cookies track visitors across websites and collect information to provide customized ads. These cookies ensure basic functionalities and security features of the website, anonymously. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Clean upholstery with your Rug Doctor Mighty Pro X3. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? Login to make a RENTAL, or view your account. Remove the eight 15.1 mm long Phillips machine screws securing the bottom pan. Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. The reset button is located at the very top of the machine, on the right side. Check the braided hose on the rear of the machine is securely fastened. By clicking Accept, you consent to the use of ALL the cookies. Rug Doctor recommends using their products to pretreat stains. Rug Doctor Pro Deep Commercial Carpet Cleaning Machine, Large Red Commercial Grade Carpet Cleaner, CRI Platinum Rated, Includes 48 oz. Mike - Disconnect the Clean Water Tank from the unit and check that the cap and tube plug are properly aligned before reattaching it. Please explain the nature of the problem. Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? It could mean that the vacuum motor has moisture inside it. For best operating efficiency and cleaning use of Rug Doctor products is recommended. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This cookie is set by GDPR Cookie Consent plugin. Find a repair shop near you. Any thoughts? We haven . After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. Try plugging the machine into a different outlet. That said, this competitor, which we also tested, is very heavy at a whopping 40 pounds, making it a bit challenging to maneuver. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. Stains from food, ink, dirt and unidentified substances respond well to Spot & Stain Remover. Also make sure there is plenty of water in the lower red tank, then try the machine again. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Rug Doctor Trouble Shooting: No Spray.If you have no spray, this will mean your carpet is dry to touch. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. Learn more. Tightly screw the Easy Measure Solution Pour Cap onto the tank. Do not use the previous pump's in-line diode. If you are feeling strong suction, replace the filter inside the clear dome. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. If you hate nothing more than piecing together products, youll be glad to hear that the Rug Doctor is essentially ready to go right out of the boxnote that its a big box, though. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. Press the red Power Button located on the Main Handle to Carpet position. The machine will have to be looked at by a vacuum repair facility. How to Remove Ink Stains From Synthetic Carpet Fibers, How to clean a showerhead, according to an expert, How to Safely Clean a New Synthetic Area Rug, How to Clean Old Stained Carpet Naturally, How to Get the Wet Dog Smell Out of Throw Rugs. We also use third-party cookies that help us analyze and understand how you use this website. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! The problem(s) came when we tried to clean the Rug Doctor. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. But opting out of some of these cookies may affect your browsing experience. We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. While it looks quite professional as a whole, the 25-pound Rug Doctor has several features that dont seem to be well-thought-out. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. $350.00. Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. Pull the white tank out and set it aside. Press down on the double brass rings and hold them down.
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